NGA, an online intelligence solutions provider, used its AI engines to predict key trends for 2025. Comparing South Africa and Kenya, the data reveals fascinating insights into finance, technology, and automotive advancements across the continent.
Finance: AI Enhancing Risk and Customer Relations
In 2020, banks and insurers adopted AI to build comprehensive risk profiles using public data from platforms like Facebook Marketplace. In 2025, this trend will grow as companies navigate new Protection of Personal Information (PoPI) laws. These regulations limit the use of sign-up data, pushing businesses to rely on anonymized public information.
- Dynamic Pricing Models
- Insurance premiums may adjust in real-time based on localized crime data.
- Customers could receive alerts about crime surges, encouraging proactive safety measures.
- Strengthening Customer Relationships
- The focus shifts from actuarial analytics to customer-centric solutions.
- Businesses can form mutually beneficial partnerships through tailored services.
Technology: 5G Expands and Gains Acceptance
While 5G dominated conversations in recent years, its 72% positive sentiment suggests increasing acceptance. In 2021, practical applications will take center stage:
- Streaming Integration
- South Africa and Kenya see 5G as transformative for streaming services.
- DStv is leading the charge with live content delivery through apps.
- Data Connection Advancements
- Mobile data now rivals fiber internet in reliability and speed, driving more investment in content streaming.
Automotive: EVs and Emerging Innovations
South Africa and Kenya differ in their approach to electric vehicles (EVs):
- Kenya
- Focus on regulations and policy development for EV adoption.
- South Africa
- Emphasis on partnerships to deploy EVs on a large scale.
Battery Breakthroughs
- Swiss firm Blackstone introduces 3D-printed solid-state lithium-ion batteries.
- Benefits include lower costs and a 20% increase in energy density.
Autonomous Vehicles
- Global progress continues with GM’s testing in California and Ford’s advancements in trucks and vans.
- The school run could see the first practical application of autonomous technology, prioritizing student safety.
A Year of Transformation
As AI and IoT continue to reshape industries, 2025 promises breakthroughs in finance, technology, and automotive sectors. From real-time insurance pricing to improved EV batteries, these innovations reflect Africa’s growing role in the global tech landscape.